魯鵬,魯鵬講師,魯鵬聯(lián)系方式,魯鵬培訓師-【中華講師網(wǎng)】
生產(chǎn)、倉儲物流實戰(zhàn)派講師
45
鮮花排名
0
鮮花數(shù)量
魯鵬:未來供應(yīng)商問卷調(diào)查
2016-01-20 47561

 

Supplier Name(供應(yīng)商名稱) :                        

 

Product(產(chǎn)品)             :                        

Date (日期)                               :                        

Document No(文件編號)    :                        

Approval(承認者

Please Return the Chi Mei Questionnaire to SQE of Quality Reliability Assurance Dept. by e-mail to the Following Address (請將完成之問卷調(diào)查以電子郵件的方式寄至奇美之SQE, 郵件地址如下):

 

                                    ----------------------------------------------------

COMPANY SIGNATURE

(公司簽章)

Thank You for Your Time and Efforts in Completing This Questionnaire.

(感謝謝您配合完成此問卷調(diào)查)

 


 

Purpose(目的)

 

       The purpose of the Prospective Supplier Profile Questionnaire is toprovide Chi Mei top management with an initial supplier’s organization, infrastructure, and operational methods to determine if the supplier meet Chi Mei's requirements.

(此份未來供應(yīng)商問卷調(diào)查主要是讓奇美高階管理人員瞭解該供應(yīng)商之組織架構(gòu), 運作方式, 以確定該供應(yīng)商是否滿足奇美之要求。)

 

Scope(適用範圍)

The intent of this questionnaire is a tool to be used in evaluating prospective suppliers in general. It should not be a binding agreement between the supplier and Chi Mei. It is also not meant to replace the quality process or quality management audits used to audit existing supplier. (此份問卷調(diào)查是作為評定供應(yīng)商的工具之一, 並不是代表供應(yīng)商與奇美之間的協(xié)定, 也不是意味此份問卷調(diào)查取代奇美公司對貴公司之品質(zhì)工程或品質(zhì)管理之稽核。)

 

To obtain the information adequacy of a prospective supplier, the Chi Mei Supplier Quality Engineering Dept. SQE will be the window of contact for the entire supplier qualification development process. (關(guān)於未來供應(yīng)商的資格審核程序之相關(guān)問題, 請直接連絡(luò)奇美公司之SQE。)

 

The questionnaire consists of eleven parts(此問卷調(diào)查是由十一個部份所組成):

1)    Company Profile (公司簡介)

2)     Location & Address (公司地址)

3)     Technology (技術(shù)方面)

4)          Quality (品質(zhì)方面)

5)    Manufacturing Capacity (製造能力方面)

6)          Delivery (交期方面)

7)     Responsiveness (配合度方面)

8)     Cost (成本方面)

9)          Environment (環(huán)境方面)

10)      Safety and Health (安全與衛(wèi)生方面)

11)      Management (管理方面)

Please feel free to attach any additional information for proper understanding of this report.

(如有任何助於本公司瞭解 貴公司之資料, 請隨件附上。)

Note: Chi Mel will not solicit any disclosure of proprietary or confidential information to others.

(: 此資料本公司將列為機密文件資料, 僅供公司內(nèi)部參考 。)


 

1) Company Profile (公司簡介)

 

Office clerk(%): (辦事員人數(shù)百分比)

1.        Supplier Name (公司名稱)

 

2.        Year established  (成立時間)

2000.3

3.        List 5 largest customers by sales volume. (請列出貴公司之前五大客戶名稱。)

1)業(yè)務(wù)

2)

3)

4)

5)

4.        List all awards that have been received from customers for the past 5 years.     (請列出貴公司近五年來所獲得之客戶頒發(fā)之獎?wù)隆?span style="font-family:Times New Roman;">)

品保

5.        Please attach a copy of your company’s organization chart.                 (上貴公司之公司組織圖。)

Yes or No

 

2000

1999

1998

6.        Total capital (in US$) (總資本額)

業(yè)務(wù)

 

 

7.        Total annual Sales (in US$) (年度營業(yè)額)

業(yè)務(wù)

 

 

8.        Net Profit (sales after tax) (in US$) (稅後淨利)

業(yè)務(wù)

 

 

9.      

Total Employees (persons) (總員工數(shù))

管理部

 

 

Management(%): (管理階層人數(shù)百分比)

管理部

 

 

Tech./Eng.(%): (技術(shù)/工程人數(shù)百分比)

管理部

 

 

Production(%): (生產(chǎn)線人數(shù)百分比)

管理部

 

 

QA/QC(%): (品保/品管人數(shù)百分比)

管理部

 

 

Office clerk(%): (辦事員人數(shù)百分比)

管理部

 

 

10.    What is your employees’ turnover rate? (Turnover rate = total employees left / total employees * 100%) ( 貴公司近年來之員工流動率為多少? 流動率=離職員工數(shù)/總員工數(shù) * 100%)

管理部

 

 

 




 

2) Location & Address (公司地址)

1.         Head Office Location (公司總部地址)

Contact Person (連絡(luò)人):

業(yè)務(wù)

Address (地址):

業(yè)務(wù)

Tel (電話):

業(yè)務(wù)

Fax (傳真):

業(yè)務(wù)

 

2.         Factory Location(Please list all factory, including subcontractors)  (工廠地址請列出所有工廠及外包工廠之地址)

Contact Person (連絡(luò)人):

管理部

Address (地址):

管理部

Tel (電話):

管理部

Fax (傳真):

管理部

 

Contact Person (連絡(luò)人):

管理部

Address (地址):

管理部

Tel (電話):

管理部

Fax (傳真):

管理部

 

3.         R/D Location (研發(fā)部地址)

Contact Person (連絡(luò)人):

研發(fā)部

Address (地址):

研發(fā)部

Tel (電話):

研發(fā)部

Fax (傳真):

研發(fā)部

 

4.         Taiwan Local Office or Agent (臺灣地區(qū)辦公室或代理商)

Contact Person (連絡(luò)人):

業(yè)務(wù)部

Address (地址):

業(yè)務(wù)部

Tel (電話):

業(yè)務(wù)部

Fax (傳真):

業(yè)務(wù)部

 

5.         Global Support Center(Please list all support center in the world) (全球支援中心請列出所有支援中心之資料):

Contact Person (連絡(luò)人):

業(yè)務(wù)部

Address (地址):

業(yè)務(wù)部

Tel (電話):

業(yè)務(wù)部

Fax (傳真):

業(yè)務(wù)部

 

Contact Person (連絡(luò)人):

業(yè)務(wù)部

Address (地址):

業(yè)務(wù)部

Tel (電話):

業(yè)務(wù)部

Fax (傳真):

業(yè)務(wù)部

 

 

Total persons in global support center (全球支援中心之總員工數(shù)):

1. Management Team (經(jīng)營團隊)

Function

Name

Title

Report To

Top Management

管理部

 

 

Manufacturing

管理部

 

 

Engineering

管理部

 

 

 

 

 

 

M/P/C

管理部

 

 

Purchasing

管理部

 

 

Quality

管理部

 

 

Marketing

管理部

 

 

 

 

 

Total persons in management team (經(jīng)營團隊總?cè)藬?shù)):

 

2. Engineering / QC /QA Work Force

Job Title

R/D

M/E

QC/QA

Total

President

管理部

 

 

 

Director

管理部

 

 

 

Manager

管理部

 

 

 

 


 

3) Technology (技術(shù)方面)

 

1.  How long does it take to develop a new product?                          ( 貴公司在開發(fā)新產(chǎn)品時所需要之時間為幾天?)

研發(fā)

2.  Do you have Advanced Design Engineering team? If so, how many?              ( 貴公司是否有先進技術(shù)團隊?如果有,團隊成員人數(shù)?)

研發(fā)

3.  Provide a leading edge technology product or technology road map.               (提供尖端科技產(chǎn)品或產(chǎn)品技術(shù)趨勢說明圖。)

研發(fā)

4.  Average working experience in Engineering Management team.                  (工程管理人員之平均工作年資。)

管理部

5.  Average working experience in Engineering Design team.                       (工程設(shè)計人員之平均工作年資。)

研發(fā)

6.  How many are your suppliers? How to control material difference at MP for each lot product?                       ( 貴公司有多少供應(yīng)商?在量產(chǎn)時;每一批產(chǎn)品如何掌控不同的原材料?)

資材

7.  What is your development Plan?      ( 貴公司產(chǎn)品開發(fā)的計劃為何?)

研發(fā)

8.  How to control texture、 injection、 stamping and tooling management quality before MP?                        (在量產(chǎn)前;如何去掌控模具、射出、衝壓和治具管理的品質(zhì)?)

品保/研發(fā)

 

 


4) Quality (品質(zhì)方面)

1. Average working experience in quality Management team.                   (品質(zhì)管理階層人員之平均工作年資。)

管理部

2. Average working experience in quality Engineering team.                   (品質(zhì)工程階層人員之平均工作年資。)

品保部

3. Did you pass ISO 9000、ISO 9001ISO 9002、QS 9000 certification and grant in? ( 貴公司是否通過ISO 9000、ISO 9001、ISO 9002、QS 9000之品質(zhì)認證?)

品保部

4. Do you have documented quality program?  ( 貴公司是否將品質(zhì)計劃做成文件記錄?)

品保部

5. Do you have second tier supplier quality management program and document?      ( 貴公司是否有第二階供應(yīng)商品質(zhì)管理計劃並做成文件記錄?)

品保部

6. Do you have SPC (Statistical Process Control) system and document it?       ( 貴公司是否有SPC系統(tǒng)並做成文件記錄?)

品保部

7. Do you have AFR (Average Failure Rate) goal and document it?               ( 貴公司是否有AFR目標並做成文件記錄?)

品保部

8. Describe your MTBF (Mean Time Between Failure) prediction procedure.          (請說明貴公司對MTBF之預估程序。)

品保部

9. Do you have quality prevention program and document it?                       ( 貴公司是否有品質(zhì)預防計劃並做成文件記錄?)

品保部

10. Do you have CIP (Continuous Improvement Plan) program and document it?                               ( 貴公司是否有持續(xù)改善計劃並做成文件記錄?)

品保部

11. Do you have risk management and document it?                       ( 貴公司是否有風險管理並做成文件記錄?)

品保部

12. Do you have AVL (Approved Vendor List)?                                 ( 貴公司是否有供應(yīng)商承認名單?)

品保部/資材

13. Do you maintain a documented supplier qualification program?               ( 貴公司是否有持續(xù)做供應(yīng)商資格審查?)

資材/品保

14. What’s the warranty of your products?  ( 貴公司產(chǎn)品之保證期為幾年?)

業(yè)務(wù)


5) Manufacturing Capacity (製造能力方面)

1. How long does it takes to provide sample? (樣品製造能力與時間的掌握如何?)    

研發(fā)

2. Does critical process implemented the SPC? (重要製程是否有使用SPC管制?)

品保

3. What is the process to improve process efficiency and capacity? Please describe in detail.

 (如何提高生產(chǎn)效率進而提昇產(chǎn)能? 請闡述之。.)

研發(fā)

4.What is the process to perform the effectiveness of Machine management? Please describe in detail.              (是否有一套良好的方式或計劃,去控制各種生產(chǎn)機器設(shè)備的參數(shù)? 請闡述之。)

研發(fā)/品保

5.Can you provide a dedicated production line for Chi Mei?                        (是否願意接受專線生產(chǎn)?)

業(yè)務(wù)

6.Can you provide the First Article inspection when change production line, or changing shift?                              (在換線時或機臺重新設(shè)定與開機,是否有做首件檢查?)

品保

7. Do you follow the SOP and SIP?          (是否有依照標準作業(yè)程序與標準檢驗程序的指示作業(yè)?)

研發(fā)/品保

8. List a manufacturing technology capability. (請列出生產(chǎn)技術(shù)之能力。)

研發(fā)

9. Maximum capacity per day (8 hours) per

  line.                               (每天八小時每條生產(chǎn)線之最大生產(chǎn)量。)

研發(fā)

10. Manufacturing process bottle neck.      (製造過程瓶頸。)

研發(fā)

11. Average working experience in Manufacturing Management team.

(生產(chǎn)線管理階層之平均工作年資。)

管理部

12. Average working experience in Manufacturing Engineering team.       (生產(chǎn)線技術(shù)人員之平均工作年資。)

製造部

13. Do you have any of the following soldering process: COB, COG, etc…            (貴公司是否有任何的跟追焊接製程: COB, COG,等等)

 

14. How many hours do you need for changing production line?                     (轉(zhuǎn)換/變更生產(chǎn)線需要多少時間?)

研發(fā)

15. What is the investment capital equipment? Any plan to purchase advanced equipment in the next 6 month?                   ( 貴公司現(xiàn)有的主要生產(chǎn)設(shè)備有多少錢? 是否有任何的新增設(shè)備在六個月購入?)

 

6)Delivery (交期方面)

 

1. What is the yearly on-time delivery percentage?                       ( 貴公司之年度準時交貨率為多少?)

2000:     %業(yè)務(wù)

1999:     %

1998:     %

2. Who is your forwarder?             ( 貴公司之運輸配合業(yè)者為何?)

 

資材

3. How many working day lead-time is needed for normal order?                   (對於客戶之一般定單的標準產(chǎn)品交期為幾天?)

資材

4. How many working day lead-time is needed for emergency order?                 (對於客戶之緊急定單的產(chǎn)品交期為幾天?)

資材

5. Do you have AMHS (Automated Material Handling System)?                     ( 貴公司是否有自動倉儲系統(tǒng)?)

資材

6. What kind of stock rotation system do you use for raw materials and finished goods? ( 貴公司在原料及成品上之自動倉儲系統(tǒng)為何種類型?)

資材

7. Is EDI (Electronic Data Interchange) system ongoing or not? If not, do you have any plan?                         ( 貴公司目前是否有EDI電子資料交換系統(tǒng)? 若無, 是否計劃導入該系統(tǒng)?)

資材

8. Do you have any capacity expansion plan?      If yes, please describe detail.         ( 貴公司是否有產(chǎn)量擴充計劃? 若有, 請闡述之。)

業(yè)務(wù)

9. Do you have local (Taiwan) logistics system?                           ( 貴公司在臺灣是否有發(fā)貨倉庫?)

資材

10. Do you have local (Taiwan) RMA (Return Material Authorization) replacement system?                          ( 貴公司在臺灣是否有RMA處理中心?)

資材

11. How many days are needed for RMA? ( 貴公司在處理RMA,需要多少天?)

資材/業(yè)務(wù)

 


 

7) Responsiveness (配合度方面)

 

1. Do you have local (Taiwan) representative? How many?                       ( 貴公司是否有駐臺代表? 多少人?)

業(yè)務(wù)

 

 

2. How do you handle emergency inquires for weekend?                        ( 貴公司是如何處理發(fā)生在休假日之緊急狀況?)

管理部

 

 

3. Do you provide new product training?  ( 貴公司是否對客戶提供新產(chǎn)品新知之訓練?)

業(yè)務(wù)

 

 

4. Do you provide joint design review and qualification?                     ( 貴公司是否會共同參與奇美之設(shè)計檢討與評估?)

業(yè)務(wù)/研發(fā)

 

 

5. Do you have set up factory by overseas?    If yes, please describe detail.             ( 貴公司是否有在海外設(shè)廠? 如果有, 請闡述之。)

 

6. Does you provide design guide reference report?                           ( 貴公司是否能提供設(shè)計參考規(guī)範?)

研發(fā)

 


 

8)  Cost (成本方面)

 

1. Do you have cost down plan? If yes, please describe detail.                    ( 貴公司是否有降低成本之計劃? 如有, 請闡述之。)

研發(fā)

2. How about your stocks control status (how many days?) for raw materials and finished goods?                           ( 貴公司對於原料及成品之庫存管理為幾天?)

資材

3. Do you provide a detailed cost structure to customer?                         ( 貴公司是否能提供產(chǎn)品之成本結(jié)構(gòu)分析給與客戶?)

業(yè)務(wù)

4. Do you provide free samples for customer's evaluation? IF yes, how many samples you can provide?                      ( 貴公司是否能提供免費樣品供客戶作為測試之用? 如果是, 最多能提供多少個樣品?)

業(yè)務(wù)/資材/研發(fā)

 


 

9) Environment (環(huán)境方面)

 

1. Did you pass ISO 14000 certification?  ( 貴公司是否通過ISO 14000之品質(zhì)認證?)

品保

2. Do you have environment improvement plan or policy and document it?       ( 貴公司是否有環(huán)境改善計劃或方針並做成文件記錄?)

品保

3. Do you have recycle plan for packing parts? ( 貴公司是否針對包裝材料做在再生利用?)

品保/研發(fā)

4. Did you implement the environmental training?                         ( 貴公司是否有無環(huán)保教育訓練? )

品保

5. How to appropriate handling the pollution in the manufacture?                  (製程污染是否有經(jīng)過適當?shù)奶幚?/span>?)

管理部/研發(fā)/品保

6. Does supplier’s waste storage identify properly?                            (污染廢棄物儲存標示是否妥當?)

管理部/研發(fā)/品保

7. How to identify separate and classify waste material? (廠內(nèi)是否有作廢棄物管理? 分類是否確實?)

管理部/研發(fā)/品保

8. Does waste treatment company have an appropriate license?                   (事業(yè)廢棄物處理廠商;是否領(lǐng)有職照且適當?)

管理部

9. Do you have use green design their product?                           (設(shè)計時;是否盡量減少污染源)

研發(fā)

10. What’s management level’s resolution of environment at protection?            (高階主管對環(huán)保的決心為何)

廠長

11. What’s acceptance of environment protection concept?                  (廠內(nèi)對環(huán)保接受程度為何?)

管理部

 


 

10) Safety and Health (安全與衛(wèi)生方面)

 

1. Do you have health and safety management Dept.?                           ( 貴公司是否設(shè)置安全衛(wèi)生管理單位?)

管理部

2. Did you have actually implement the auto checking system?                  ( 貴公司是否有實施自動檢查系統(tǒng)?)

管理部

3. Did you have implement the health、safety、emergence response training?   ( 貴公司是否有實施安全衛(wèi)生教育及預防災變之訓練?)

管理部

4. Do you have employee health and safety handbook?                        ( 貴公司是否有制定勞工安全衛(wèi)生手冊?)

管理部

5. Have you gather accident reported statistics?                         ( 貴公司是否有辦理職業(yè)災害統(tǒng)計?)

管理部

6. Did you have implement the physical examination for each employee?      ( 貴公司是否有對員工實施體格檢查?)

管理部

7. Does management team conducted a proper health and safety training programmed? ( 貴公司相關(guān)作業(yè)主管人員;是否有接受安全衛(wèi)生訓練?)

管理部

8. Can you have provide MSDS to employee? ( 貴公司是否有針對危險物品,提供勞工必要安全衛(wèi)生事項?)

管理部

9. Do you periodically perform environmental test? ( 貴公司是否有對作業(yè)環(huán)境定期檢測?)

管理部

10. Do you have follow the legal requirement to set fire control safety devices?        ( 貴公司是否有依法令設(shè)置消防安全設(shè)備?)

管理部

 

 


 

11) Management (管理方面)

 

1.  What’s your management philosophy or company mission statement?         ( 貴公司的管理哲學或管理宗旨為何 ?)

廠長

2.  What’s percentage of your annual revenues have been invested in R&D over last 3 years?                            ( 貴公司過去3年投入在研發(fā)上的經(jīng)費之比率為多少?)

財務(wù)部

3. What’s your training course plan over last 3 years?                            ( 貴公司過去3年之訓練課程之計劃為何?)

管理部

4. Do you have JIT (Just in Time) system?  ( 貴公司是否有JIT系統(tǒng)?)

資材

 

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